Privacy Notice & Contact Consent
This notice explains what information Frontier Clinic collects, how it is stored and used, and how you can consent to being contacted by email or text at the address and phone number you provide.
Information We Collect
When you submit a form, register as a patient, subscribe to our newsletter, or complete a consent, we collect the information you enter — such as your name, contact details, date of birth, medical history, insurance information, and any documents you attach.
How We Store and Protect It
Your information is stored in a secure, access-controlled system and is available only to authorized Frontier Clinic staff who need it to coordinate your care or respond to your request. We do not sell your information. We share it only with the providers, laboratories, and service partners involved in your care, or as required by law.
Communications by Email
If you consent by initialing the email line, we may contact you at the email address you provide with registration follow-up, appointment reminders, care coordination, and administrative notices. Email is convenient but not fully secure; please do not send sensitive clinical details by email unless we have agreed on a secure method with you.
Calls and Text Messages
If you consent by initialing the text message line, we may call or text the phone number you provide for appointment reminders, follow-up, and administrative notices. Message frequency varies, and message and data rates may apply. You can reply STOP to opt out of texts, or tell us at any time that you prefer another contact method.
Your Choices and Rights
You may withdraw your email or text consent at any time by contacting us by phone or email — withdrawal does not affect care you have already received. You may also ask us to correct inaccurate information. Certain records must be retained as required by law, and some communications (such as appointment confirmations) may still be delivered through another method after you withdraw consent.
No Provider-Patient Relationship Until Agreement Is Signed
No provider-patient relationship exists until the provider-patient agreement form has been signed off by a Frontier Clinic provider and formal payment has been accepted. Submitting a form, completing registration, or contacting us does not by itself create a provider-patient relationship.
Accessibility Statement
Frontier Clinic is committed to making this website usable for as many visitors as possible, including people with visual, hearing, cognitive, or mobility disabilities. We add descriptive alternative text to images, keep text contrast high, and structure pages with clear headings and labeled controls. We recognize that not every condition or assistive technology can be accommodated, and that some materials may remain difficult to access due to technological limitations. If you have difficulty reading, viewing, or navigating anything on this site, contact us at (803) 395-8816 or admin@frontier.clinic and we will read the material to you, provide it in an alternate format, or help you another way.
Vendors & Third-Party Inquiries
All vendors, suppliers, and third-party partners must contact the clinic by email only at admin@frontier.clinic. Inquiries submitted through any other channel — including phone, text, in-person, or social media — will not be reviewed or returned.